You must be at least 21 years old to make a reservation. 

When you make a reservation at Rowardennan Hotel , you are confirming that you are adhering to and will adhere to all restriction in Scotland.

You will need to provide your credit or debit card details to secure your reservation.

Please check that the details of your reservation are complete and accurate before you confirm your reservation. We will not be liable for any delay or non-performance if you provide us with incorrect information.

We will confirm our acceptance of your reservation by sending you an email to the email address that you provide during the reservation process. The contract between us for the provision of your room and any additional services added to your reservation will be formed when you receive this email confirmation from us.

If you think that there is a mistake in your reservation or if you require any changes to a confirmed reservation, please contact us on 01360870273 or alternatively email us to overnight@rowardennanhotel.co.uk to discuss.

Room prices are per room, per night and are including of VAT at the applicable rate at the time of your reservation. If the rate of VAT changes between the date of your reservation and the date of your stay, we may adjust the rate of VAT but the price you pay will remain the same.

Meals and other extras ( ie.:  pets) are not included in the room price.

The maximum room occupancy is two adults. Family rooms (where available) can accommodate two adults (18 years and over) and two children (under the age of 16 years). Children aged 16 or 17 years will be permitted to stay in separate room(s) under the responsibility of the parent or guardian and the parent or guardian must also stay in the hotel at all times the children are within the hotel. You must not exceed the maximum occupancy for the room allocated to you. We reserve the right to conduct checks on occupancy and compliance with these terms. Occupancy is not transferable.

Although Rowardennan Hotel will try to accommodate special requests, all rooms are subject to availability

Our right to cancel

Your breach

We may cancel your reservation at any time with immediate effect by giving you written notice (which includes email) if:

you do not pay us when you are required to do so; oryou breach the contract between us in any way; oryou have previously breached the contract between us in any way.

If we cancel your reservation where you are at fault, we reserve our legal rights in respect of your breach of contract. Where your stay had/has not yet commenced, the total payment made or to be made by you for such room shall be deemed a cancellation charge and is not for any service.

Events outside our control

We may also cancel your reservation if an event outside of our control (including industrial action, explosion, outbreak of disease, health and safety issues, fire, flooding, and failure of power and/or water supplies or emergency evacuation) means that we are unable to make your room available to you. In this case we will contact you to let you know as soon as possible and:

if you have already paid for your room, we will refund your payment to you; or if you have not yet paid for your room, you will not have to make any payment to us.

Save as set out above, we will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by an event outside of our control. This does not affect your statutory rights.

You must not:

be threatening or abusive to any of our team before, during or after your stay;smoke anywhere inside the premises. This includes the smoking of e-cigarettes. Permitted smoking areas will be identified on site. Smoking on the premises outside of the designated smoking area will result in a £100 fine;engage in any unlawful activity during your stay at the premises (e.g. taking an illegal substance);cause any health and safety hazard to any of our team members or any of our guests;

bring any potentially dangerous or hazardous materials or equipment onto premises;use any electrical appliances that may set off the fire alarm system, such as toasters, mini cookers or portable grills;tamper with any fire alarms or emergency equipment;utilise the rooms to store items (personal or otherwise) which could in the sole opinion of Rowardennan Hotel cause damage to the room, or be a risk to the health and safety of staff or property;prevent Rowardennan Hotel management, housekeeping and/or maintenance staff from access to your  room(s) as and when required by Management, with housekeeping permitted full access at least once every two days;remove, damage or destroy any Rowardennan Hotel property;

COVID-19 (also referred to as Coronavirus): you must immediately notify us to the extent you or anyone staying with you (or on your reservation) is (i) self isolating or (ii) should be self isolating pursuant to Government guidelines. In any event, Rowardennan Hotel  reserves the right to cancel any reservations (before or during the stay) to the extent it is for self isolation.

If you or your group cause damage or loss of any kind to the hotel, other guests or their property, you (as the person making the booking) will be responsible for that damage or loss and you shall be liable to pay to Rowardennan Hotel on demand the amount required to make good or remedy such damage or loss.

If you or your group cause damage to the hotel, other guests or their property, or otherwise breach any of these terms and conditions, Rowardennan Hotel reserves the right to:

cancel your reservation with immediate effect and (if appropriate) eject you from the premises;

restrict access to the hotel;remove your items from the room and hotel, disposing of such items (at no cost and no liability) to a local charity to the extent such items are not collected from us within 7 days of removal;retain all sums paid by you and/or charge you the full amount of your reservation; and/orrefuse future reservations from you and/or refuse you entry or accommodation at any of our hotels.

Rowardennan Hotel will not be liable for any refund or compensation in such circumstances.

Rowardennan Hotel reserves the right to decline or cancel reservations made and stays in progress by those who have previously breached these terms and conditions (as may be updated from time to time), whether the reservation is in that name or not.

General: 

We reserve the right to:

change your room allocation and/or hotel location at any point during your stay for any reason; orcancel any booking(s) due to health and safety concerns or full or partial closure of the hotel. In the event we have to cancel your booking(s) we will attempt to notify you and a full refund will be processed to the same debit/credit card, though it may take a few days for the funds to reach your account.

The contract

This contract formed when we confirm your reservation is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

Your rights

If you are a non-business customer you have certain rights under consumer protection legislation. Nothing in these terms and conditions is intended to affect those rights.